Upon arrival, a detailed inspection is conducted within 24 hours to identify the problem.

Customer Update: We provide a comprehensive report with the findings and an estimated timeline for repairs. A detailed quote is sent for out-of-warranty units.

Repair Timeframe: Most repairs are completed within 3-5 business days, depending on the severity of the issue. If additional time is needed, we notify you and may offer a loaner unit if available.

Post-Repair Testing: After repairs, each unit undergoes a thorough functionality test, ensuring that the issue has been fully resolved. If any part replacement is done, we ensure it meets manufacturer standards.

No Hidden Costs: We guarantee full transparency in repair costs, sending an estimate upfront and obtaining approval before proceeding with repairs.

Lifegate Pharmaceuticals Private Limited